Privacy Policy

This Privacy Policy describes how Dewey's Pizza ("we," "us," "our," or "the Company") collects, uses, discloses, and safeguards your personal information when you visit our website at pizzas-deweys.top, place orders, interact with our services, or otherwise engage with us. Please read this policy carefully. By using our website or services, you acknowledge that you have read, understood, and agree to the terms described herein.

We are committed to protecting your privacy and handling your personal information with transparency, integrity, and respect. This Privacy Policy applies to all users of our website, mobile experiences, and any related digital platforms operated by Dewey's Pizza.

If you do not agree with the terms of this Privacy Policy, please discontinue use of our website and services immediately. If you have questions, you may contact us at any time using the contact details provided at the end of this document.

1. About Us

Dewey's Pizza is a food service business operating in the United States. We provide pizza and related food products and services through our website and physical locations. Our contact information is as follows:

2. Applicable Laws and Legal Framework

As a business operating in the United States, Dewey's Pizza complies with applicable federal and state privacy laws, including but not limited to:

• The Federal Trade Commission Act (FTC Act), which prohibits unfair or deceptive practices in commerce, including those related to privacy and data security.
• The California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), which grants California residents specific rights regarding their personal information.
• The CAN-SPAM Act, which governs commercial electronic messaging.
• The Children's Online Privacy Protection Act (COPPA), which restricts the collection of personal information from children under 13 years of age.
• Any other applicable federal, state, or local privacy regulations that may apply based on your jurisdiction within the United States.

Where state-specific rights or obligations apply to you, those provisions will be noted throughout this policy or in applicable addenda.

3. Information We Collect

We collect various types of information in connection with your use of our website and services. The categories of personal information we collect are described below.

3.1 Personal Information You Provide Directly

When you interact with Dewey's Pizza — including when you place an order, create an account, sign up for promotional offers, contact customer support, or participate in surveys — you may provide us with personal information, including:

• Identification Information: Your first and last name.
• Contact Information: Email address, mailing address, telephone number.
• Account Credentials: Username and password (stored in encrypted form).
• Payment Information: Credit card numbers, debit card numbers, billing address, and other financial information. Note: We do not store full payment card details on our servers; payment transactions are processed through secure, PCI-DSS-compliant third-party payment processors.
• Order Information: Items ordered, special instructions, delivery preferences, and order history.
• Communications: Any messages, feedback, complaints, or other content you send to us via email, contact forms, or other means.
• Preferences: Dietary preferences, favorite menu items, and other food-related preferences you share with us.
• Promotional Opt-In Data: Information provided when signing up for newsletters, loyalty programs, or promotional offers.

3.2 Information Collected Automatically

When you visit our website, we and our service providers automatically collect certain technical and usage data, including:

• Device Information: Device type, operating system, browser type and version, screen resolution, language settings, and unique device identifiers.
• Log Data: IP address, date and time of access, pages viewed, referring URLs, time spent on pages, and links clicked.
• Location Data: General geographic location inferred from your IP address. If you grant permission, we may collect more precise location data to facilitate delivery services or show you nearby locations.
• Usage Data: Clickstream data, search queries on our website, cart activity, and other interactions with our digital platforms.
• Cookie and Tracking Data: Information collected through cookies, web beacons, pixel tags, and similar tracking technologies (see Section 8 for more detail).

3.3 Information from Third Parties

We may receive personal information about you from third-party sources, including:

• Third-Party Delivery Platforms: If you place an order through a third-party food delivery service or aggregator platform that partners with Dewey's Pizza, we may receive your order information from that platform.
• Social Media Platforms: If you interact with our social media accounts or choose to log in or connect your account using a social media sign-in feature, we may receive certain profile information from that platform as permitted by your privacy settings.
• Analytics Providers: We may receive aggregated or de-identified data from analytics providers to help us understand how users interact with our website.
• Marketing Partners: We may receive information about you from advertising networks or marketing partners for purposes of targeted advertising and campaign analysis.

3.4 Sensitive Personal Information

We do not intentionally collect sensitive personal information such as Social Security numbers, government-issued identification numbers, financial account credentials beyond payment processing, health data, racial or ethnic origin, religious beliefs, or biometric data. If you believe you have submitted sensitive information to us inadvertently, please contact us immediately at [email protected].

4. How We Use Your Information

Dewey's Pizza uses the personal information we collect for the following purposes:

4.1 Providing and Managing Our Services

• Processing and fulfilling your food orders, including delivery and pickup.
• Managing your account, including account creation, authentication, and maintenance.
• Communicating with you about your orders, including order confirmations, status updates, and delivery notifications.
• Providing customer support and responding to your inquiries or complaints.
• Facilitating payment transactions and preventing payment fraud.

4.2 Improving Our Products and Services

• Analyzing usage patterns and user behavior to improve our website, menu offerings, and overall customer experience.
• Conducting research, testing, and analytics to understand customer preferences and trends.
• Troubleshooting technical issues and improving the performance and security of our website.
• Developing new features, products, or services based on customer feedback and usage data.

4.3 Marketing and Promotional Communications

• Sending you promotional emails, newsletters, special offers, and information about new menu items — but only if you have opted in to receive such communications.
• Personalizing your experience on our website, including displaying relevant menu items, offers, and recommendations based on your past orders and preferences.
• Administering loyalty programs, sweepstakes, contests, or other promotional activities in which you choose to participate.
• Conducting targeted advertising through third-party platforms and advertising networks, subject to your preferences and applicable law.

4.4 Legal and Compliance Purposes

• Complying with applicable federal, state, and local laws and regulations.
• Responding to legal requests, court orders, subpoenas, or governmental inquiries.
• Protecting the rights, property, and safety of Dewey's Pizza, our customers, and the public.
• Enforcing our Terms of Service and other agreements.
• Detecting, investigating, and preventing fraudulent activity, security incidents, and other illegal conduct.

4.5 Business Operations

• Managing our business operations, including accounting, auditing, and record-keeping.
• In connection with a merger, acquisition, reorganization, sale of assets, or other business transaction, transferring your information to the successor entity subject to equivalent privacy protections.

5. Sharing of Your Personal Information

Dewey's Pizza does not sell your personal information to third parties for monetary consideration. However, we may share your information in the following circumstances:

5.1 Service Providers

We share personal information with trusted third-party service providers who assist us in operating our business and delivering our services. These include:

• Payment Processors: To securely process your payment transactions.
• Delivery Partners: To fulfill delivery orders, including sharing your delivery address and contact information with delivery service providers.
• Web Hosting and Technology Providers: Who host our website and provide infrastructure support.
• Analytics Providers: Such as Google Analytics, to help us understand how users interact with our website.
• Email and Marketing Service Providers: Who help us send promotional communications and manage our marketing campaigns.
• Customer Support Tools: Platforms that help us manage customer service inquiries.

All service providers are contractually required to use your personal information only as necessary to perform services on our behalf and to maintain appropriate security measures.

5.2 Legal Requirements

We may disclose your personal information if we are required to do so by law or in good faith belief that such disclosure is necessary to:

• Comply with a legal obligation, court order, subpoena, or governmental request.
• Protect and defend the rights or property of Dewey's Pizza.
• Prevent or investigate possible wrongdoing in connection with our services.
• Protect the personal safety of users of our services or the public.
• Comply with applicable reporting obligations under state or federal law.

5.3 Business Transfers

If Dewey's Pizza is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change in ownership or use of your personal information via a notice posted on our website or by email.

5.4 With Your Consent

We may share your personal information with third parties in other ways if you have provided explicit consent for us to do so.

5.5 Aggregated or De-Identified Data

We may share aggregated or de-identified data that cannot reasonably be used to identify you with third parties for research, marketing, analytics, or other business purposes.

6. Data Security

Dewey's Pizza takes the security of your personal information seriously and implements a range of technical, administrative, and physical safeguards designed to protect your information from unauthorized access, use, disclosure, alteration, or destruction.

6.1 Security Measures

• Encryption: We use Secure Sockets Layer (SSL) / Transport Layer Security (TLS) encryption to protect data transmitted between your browser and our website.
• Access Controls: We restrict access to personal information to employees, contractors, and service providers who need the information to perform their job functions.
• Password Protection: Account passwords are stored using industry-standard hashing algorithms. We never store passwords in plain text.
• Payment Security: We work with PCI-DSS-compliant payment processors to ensure that payment card information is handled securely.
• Regular Security Reviews: We periodically review our security practices and update them as necessary to address evolving threats and vulnerabilities.
• Incident Response: We maintain a data breach response plan and will notify affected users and relevant authorities as required by applicable law in the event of a security incident.

6.2 Limitations

No method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. We encourage you to use strong, unique passwords for your account and to contact us immediately if you suspect any unauthorized access to your account.

7. Your Privacy Rights

Depending on your state of residence, you may have specific rights regarding your personal information. We are committed to honoring these rights in accordance with applicable law.

7.1 Rights Available to All Users

• Right to Access: You have the right to request that we provide you with information about the personal data we hold about you.
• Right to Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to Deletion: You have the right to request that we delete your personal information, subject to certain exceptions (such as legal obligations or legitimate business needs).
• Right to Opt-Out of Marketing: You may opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in any promotional email or by contacting us directly.

7.2 Rights for California Residents (CCPA/CPRA)

If you are a California resident, you have the following additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA):

• Right to Know: You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information was collected, the purposes for collection, and the categories of third parties with whom we share your information.
• Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.
• Right to Correct: You have the right to request that we correct inaccurate personal information we maintain about you.
• Right to Opt-Out of Sale or Sharing: Although we do not sell personal information for monetary consideration, to the extent that we "share" personal information with third parties for cross-context behavioral advertising, you have the right to opt out of such sharing.
• Right to Limit Use of Sensitive Personal Information: You have the right to limit our use of sensitive personal information to what is necessary to provide our services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge different prices, or provide a different level of quality because you exercised your privacy rights.
• Right to Data Portability: You have the right to receive your personal information in a portable, usable format where technically feasible.

To exercise any of these rights, please submit a verifiable consumer request to us using the contact information provided in Section 13. We will respond to your request within 45 days as required by the CCPA/CPRA, with a possible extension of an additional 45 days where reasonably necessary.

7.3 Authorized Agents

California residents may designate an authorized agent to submit privacy rights requests on their behalf. We may require the authorized agent to provide proof of authorization and may require you to verify your identity directly with us before processing the request.

7.4 How to Submit a Request

To exercise any applicable privacy rights, please contact us at:

• Email: [email protected]
• Website: pizzas-deweys.top

We may need to verify your identity before processing your request to ensure the security of your personal information. This verification process may involve confirming information already associated with your account.

8. Cookies and Tracking Technologies

Dewey's Pizza uses cookies and similar tracking technologies (such as web beacons, pixel tags, and local storage) to enhance your experience on our website, analyze usage, and deliver relevant advertising.

8.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They are widely used to make websites work more efficiently and to provide information to website owners. Cookies can be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device for a set period or until you delete them).

8.2 Types of Cookies We Use

• Strictly Necessary Cookies: These cookies are essential for the operation of our website and cannot be switched off. They include cookies that enable you to log in, add items to your cart, and complete a purchase.
• Performance and Analytics Cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often and whether users receive error messages. We use this information to improve our website.
• Functionality Cookies: These cookies allow our website to remember choices you make (such as your location or saved preferences) to provide a more personalized experience.
• Targeting and Advertising Cookies: These cookies are used to deliver advertisements that are relevant to your interests and to measure the effectiveness of our advertising campaigns.

8.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or receive a warning before cookies are placed. Please note that disabling certain cookies may affect the functionality of our website. For more detailed information about how we use cookies and how to manage your preferences, please refer to our full Cookie Policy.

8.4 Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your browsing activity tracked. Our website does not currently respond to DNT signals, as there is no industry-standard mechanism for doing so. However, you can manage your tracking preferences through cookie settings and opt-out mechanisms described in this section.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including the provision of services, compliance with legal obligations, resolution of disputes, and enforcement of our agreements. The following general retention periods apply:

After the applicable retention period has expired, we will securely delete or anonymize your personal information. In some cases, we may retain anonymized, aggregated data for analytical or historical purposes without retaining personally identifiable information.

10. Children's Privacy

Dewey's Pizza's website and services are intended for use by individuals who are 18 years of age or older. We do not knowingly collect, use, or disclose personal information from children under the age of 13, in compliance with the Children's Online Privacy Protection Act (COPPA).

We also do not knowingly target our marketing or advertising to minors under the age of 18. If you are between the ages of 13 and 17, please obtain parental or guardian consent before using our website or providing any personal information to us.

If we discover that we have inadvertently collected personal information from a child under the age of 13 without verifiable parental consent, we will take immediate steps to delete such information from our records. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected].

11. International Data Transfers

Dewey's Pizza is based in the United States. If you are accessing our website or services from outside the United States, please be aware that your personal information will be transferred to, processed, and stored in the United States. The data protection laws in the United States may differ from those in your country of residence and may not provide the same level of protection as the laws in your home jurisdiction.

By using our website and services, you consent to the transfer of your personal information to the United States and its processing in accordance with this Privacy Policy. We take steps to ensure that any international transfers of personal information are handled in compliance with applicable law and with appropriate safeguards in place to protect your information.

If you are a resident of the European Economic Area (EEA), United Kingdom, or other jurisdiction with specific data transfer requirements, please be aware that we rely on appropriate legal mechanisms (such as standard contractual clauses or other approved transfer mechanisms) when transferring your data internationally.

12. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not operated by Dewey's Pizza. When you click on such links, you will be directed away from our website. We have no control over the content, privacy practices, or policies of third-party sites and accept no responsibility for their practices.

We encourage you to review the privacy policies of any third-party websites you visit before providing them with your personal information. The presence of a link to a third-party website on our site does not constitute an endorsement of that website or its privacy practices.

This Privacy Policy applies solely to information collected by Dewey's Pizza through our own website and services.

13. Filing Complaints with a Data Protection Authority

If you believe that your privacy rights have been violated and we have not adequately addressed your concerns, you have the right to file a complaint with the appropriate regulatory authority.

13.1 Federal Level — United States

In the United States, the Federal Trade Commission (FTC) is the primary federal agency responsible for enforcing consumer privacy rights and deceptive practices related to privacy. You may file a complaint with the FTC at:

• Website: www.ftc.gov/complaint
• Phone: 1-877-FTC-HELP (1-877-382-4357)

13.2 California Residents

California residents may file complaints with the California Privacy Protection Agency (CPPA) or the California Attorney General's Office regarding violations of the CCPA/CPRA:

• California Privacy Protection Agency: cppa.ca.gov
• California Attorney General: oag.ca.gov/privacy/ccpa

13.3 Other States

Residents of other states with applicable privacy laws may contact their respective state attorney general's office to inquire about filing a privacy complaint. Many state attorneys general have consumer protection divisions that handle privacy-related matters.

We strongly encourage you to contact us first at [email protected] so that we have the opportunity to address your concern directly and promptly before you escalate your complaint to a regulatory authority.

14. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our business practices, applicable laws, or for other operational, legal, or regulatory reasons. When we make material changes to this Privacy Policy, we will:

• Update the "Last Updated" date at the top of this page.
• Post the revised Privacy Policy on our website at pizzas-deweys.top.
• Where required by law or where appropriate, notify you of the changes via email or through a prominent notice on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website or services after the posting of any changes to this Privacy Policy will constitute your acceptance of those changes.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please do not hesitate to contact us. We are committed to addressing your privacy inquiries promptly and transparently.

When contacting us regarding a privacy request or inquiry, please include your full name, the email address associated with your account (if applicable), and a clear description of your request or concern. This will help us process your inquiry as efficiently as possible. We will respond to all verified privacy requests within the timeframe required by applicable law.